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?
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Operational
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Degraded Performance
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Scheduled Maintenance
DrFirst Notification: Scheduled System Maintenance – MedHx API – Production – February 14, 2023
Feb 14, 2023 22:00-23:15 EST
Migrating Medication History (MedHx) API to new platform (Production: 2/14/2023).
Dear Valued Partner,
DrFirst will be migrating services for MedHx API, DrFirst’s API for medication history services (Production: 2/14/2023).
DrFirst will be migrating to a new hosting platform, thereby changing the underlying service IP address. Please review the changes listed below carefully to ensure there is no disruption of services after the migration.
DNS Change:
This migration involves changing IPs for listed services’ DNS. DrFirst will reduce the DNS TTL (time-to-live) to around 30 seconds for quicker propagation, so please ensure your DNS setup honors the TTL to avoid any issues.
IP Change:
If your networking team is currently whitelisting DrFirst at a domain level (e.g., .drfirst.com), then NO action is needed as the DrFirst domains are NOT changing.
If your networking team uses IP addresses for whitelisting DrFirst, then in addition to currently whitelisted subnets, please ADD 2 more IP addresses.
Environment: Staging
Current Subnet Whitelist Requirement: 207.114.91.0/24 and 208.255.169.0/24
Additional IPs to be Whitelisted: 45.60.233.33 and 45.60.233.35
Environment: Production
Current Subnet Whitelist Requirement: 207.117.57.0/24 and 65.221.4.0/24
Additional IPs to be Whitelisted: 45.60.233.33 and 45.60.233.35
To avoid any abrupt service disruption, DrFirst will NOT shut down the IP addresses currently serving the URL. A hard cut-off date will be communicated separately.
Please contact your DrFirst Channel Manager with any questions or clarifications.
Sincerely,
DrFirst Partner Solutions Team
Posted on Jan 23, 2023 - 17:04 EST
Dear Valued Partner,
DrFirst will be migrating services for MedHx API, DrFirst’s API for medication history services (Production: 2/14/2023).
DrFirst will be migrating to a new hosting platform, thereby changing the underlying service IP address. Please review the changes listed below carefully to ensure there is no disruption of services after the migration.
DNS Change:
This migration involves changing IPs for listed services’ DNS. DrFirst will reduce the DNS TTL (time-to-live) to around 30 seconds for quicker propagation, so please ensure your DNS setup honors the TTL to avoid any issues.
IP Change:
If your networking team is currently whitelisting DrFirst at a domain level (e.g., .drfirst.com), then NO action is needed as the DrFirst domains are NOT changing.
If your networking team uses IP addresses for whitelisting DrFirst, then in addition to currently whitelisted subnets, please ADD 2 more IP addresses.
Environment: Staging
Current Subnet Whitelist Requirement: 207.114.91.0/24 and 208.255.169.0/24
Additional IPs to be Whitelisted: 45.60.233.33 and 45.60.233.35
Environment: Production
Current Subnet Whitelist Requirement: 207.117.57.0/24 and 65.221.4.0/24
Additional IPs to be Whitelisted: 45.60.233.33 and 45.60.233.35
To avoid any abrupt service disruption, DrFirst will NOT shut down the IP addresses currently serving the URL. A hard cut-off date will be communicated separately.
Please contact your DrFirst Channel Manager with any questions or clarifications.
Sincerely,
DrFirst Partner Solutions Team
Posted on Jan 23, 2023 - 17:04 EST
DrFirst Notification: Scheduled System Maintenance - Rcopia Region 4 - Production - February 15, 2023, 10:00 PM ET
Feb 15, 2023 22:00-23:15 EST
Update -
We will be undergoing scheduled maintenance during this time.
Jan 24, 2023 - 17:28 EST
Jan 24, 2023 - 17:28 EST
Scheduled -
DrFirst is performing scheduled system maintenance in our production environment on Wednesday, February 15, 2023 at 10:00 PM ET.
There is no interruption during this scheduled maintenance.
For any questions, please go to help.drfirst.com or contact your DrFirst Channel Manager.
The DrFirst Team
Jan 24, 2023 - 10:05 EST
There is no interruption during this scheduled maintenance.
For any questions, please go to help.drfirst.com or contact your DrFirst Channel Manager.
The DrFirst Team
Jan 24, 2023 - 10:05 EST
DrFirst Notification: Scheduled System Maintenance - Production - February 24, 2023, 10:00 PM ET
Feb 24, 2023 22:00 - Feb 25, 2023 00:14 EST
DrFirst is performing scheduled system maintenance in our production environment on Friday, February 24, 2023, at 10:00 PM ET.
There is no interruption during this scheduled maintenance.
For any questions, please go to help.drfirst.com or contact your DrFirst Channel Manager.
The DrFirst Team
Posted on Feb 02, 2023 - 10:58 EST
There is no interruption during this scheduled maintenance.
For any questions, please go to help.drfirst.com or contact your DrFirst Channel Manager.
The DrFirst Team
Posted on Feb 02, 2023 - 10:58 EST