Intermittent Performance Issues - Electronic Prescribing for Controlled Substances (EPCS)

Incident Report for DrFirst

Resolved

This incident has been resolved.

Posted Oct 09, 2025 - 23:02 EDT

Investigating

Some customers may experience intermittent performance issues with Electronic Prescribing for Controlled Substances (EPCS) at this time. Our engineers are aware and working to resolve this as soon as possible.

Posted Oct 09, 2025 - 21:53 EDT

This incident affected: E-Prescribing Desktop (Rcopia) (E-Prescribing Desktop Region 1 (Rcopia), E-Prescribing Desktop Region 2 (Rcopia), E-Prescribing Desktop Region 3 (Rcopia), E-Prescribing Desktop Region 4 (Rcopia), E-Prescribing Desktop Region 5 (Rcopia)) and Electronic Prescribing for Controlled Substances (EPCS), E-Prescribing Mobile (iPrescribe).