DrFirst Notification - Upcoming DNS Maintenance Notification – MedHx - June 5, 2025, 10:00 PM ET

Scheduled for Jun 5, 22:00 - 22:30 EDT

Update

We will be undergoing scheduled maintenance during this time.

Posted May 15, 2025 - 11:38 EDT

Scheduled

Dear Valued Customer,

We would like to inform you of an upcoming DNS maintenance activity aimed at enhancing the performance and reliability of our services.

What’s Changing:
As part of our ongoing infrastructure improvements, we will be updating the DNS configuration for the following services:
• medhxapi.drfirst.com
• companion.drfirst.com

What This Means for You:
• Minimal Impact Expected: Most users will experience no disruption.

Recommendations:
• Review your firewall and security settings to ensure compatibility with the updated DNS configuration
• Monitor your systems during the maintenance window for any unexpected behavior

Maintenance Window:
Date: 6/5/2025
Time: 10PM ET
Expected Duration: ~30 Minutes

We appreciate your understanding and cooperation as we work to enhance our services.

For any questions, please go to help.drfirst.com or contact your DrFirst Channel Manager.

The DrFirst Team

Posted May 14, 2025 - 14:38 EDT

This scheduled maintenance affects: Medication History (MedHx).