We will be undergoing scheduled maintenance during this time.
Posted May 30, 2025 - 11:05 EDT
Update
We will be undergoing scheduled maintenance during this time.
Posted May 30, 2025 - 11:00 EDT
Scheduled
We are reaching out to inform you of a scheduled system maintenance affecting the Canada Medication History service.
Maintenance Details: Date: Monday, June 30, 2025 Time: 10:00 PM to 11:00 PM ET
Impact:
During this maintenance window, the Canada Medication History service may be intermittently unavailable. Access and retrieval of patient medication history data may be affected.
Purpose:
This maintenance is part of our ongoing efforts to enhance system performance, ensure compliance, and support future feature upgrades. We are committed to maintaining the highest standards of reliability and security across our platform.
What You Need to Do:
No action is required on your part. We recommend planning around this window if you anticipate needing uninterrupted access to medication history data.
We apologize for any inconvenience this may cause and appreciate your understanding and partnership. For any questions, please go to help.drfirst.com or contact your DrFirst Customer Success Manager.
Posted May 21, 2025 - 15:02 EDT
This scheduled maintenance affects: Canada (Medication History (MedHx) Canada, SmartSig (Canada), 3rd Party Service: Pharmacy Data Network (Ontario), 3rd Party Service: Drug Information System (BC)).