Intermittent Performance Issues - Electronic Prior Authorization (Myndshft) Pharmacy Prior Authorization

Incident Report for DrFirst

Resolved

This incident has been resolved.
Posted Sep 18, 2026 - 10:36 EDT

Update

We are continuing to work on a fix for this issue.
Posted Sep 18, 2026 - 10:07 EDT

Update

We are continuing to work on a fix for this issue.
Posted Sep 17, 2026 - 17:10 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 17, 2026 - 15:06 EDT

Update

We are continuing to investigate this issue.
Posted Sep 17, 2026 - 15:03 EDT

Investigating

Some customers may experience intermittent performance issues with Electronic Prior Authorization (Myndshft) Pharmacy Prior Authorizationat this time. Our engineers are aware and working to resolve this as soon as possible.
Posted Sep 17, 2026 - 14:42 EDT
This incident affected: Electronic Prior Authorization (Myndshft) (Pharmacy - Pharmacy Prior Authorization).
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